Some gift buyers were unsure whether it would arrive in time.
Real answers.
Better products.
Discover what people love, why they buy, and what could make your products even better.
We run the study, the conversations and the analysis. You get clear findings, with the evidence.See how a study runs
Every purchase
has a reason.
Why they chose it. How they use it. What they’d change. In their own words.
her sister.
release.
“She collects little sculptures.”Mira
“I ordered that day because the page said it was a limited run.”Mira
Deeper than a survey. Simpler than a focus group. One-on-one conversations at scale, with findings you can trace to every word.
Every study builds
on the last.
Build on what you learn with each product update, packaging change and campaign.
Make the estimated arrival easier to find.
- First
- Imagine you’re considering this as a gift. What would you check before ordering?
- Then
- Based on this page, when would you expect it to arrive?
The next question starts with context, not a blank page.
Continuous for your brand. Occasional for each person.
One question.
Three steps.
Built around a decision you need to make.
- 01
Choose what to learn
One product, one decision.
AI drafts the study. You approve it.
- 02
Invite the right people
Your customers get a link and answer in their own words.
AI asks the follow-ups. People answer.
- 03
Explore the findings
Every finding links to its conversations.
AI links findings to sources. You decide what they mean.
Built by people who design, make and sell consumer products.
See a sample reportStart with your
own customers.
- The product
- One question
- Your customers or community
- The study and the invitation
- The conversations
- The findings, with the evidence
Your audience, guided by tellberry.
- Guided setup from your product context
- Invite your customers or community
- Findings linked to every conversation
Tailored help, when you want it.
- Help shaping the question and the study
- Participant sourcing, where available
- Review the findings together
Pricing is scoped to the study.
Every finding shows
its evidence.
Choose a finding to see the conversations behind it.
See a sample reportGo back to the evidence anytime.
A focused follow-up, approved before anyone is invited.
Buyers, in
their own words.
Hear from the
right people.
Your own customers, or participants we help find where available.
Market Profile Purchase context Language
Audiences
Yours: your customers · Assisted: buyers we help find
Launch studyConversations in progress
0 audiences · 0 markets · 0 languages
Sourcing confirmed for each studyAnimated example: a study for the Fold desk collectible invites four audiences relevant to the product: US first-time buyers, UK gift buyers, German repeat collectors and Toronto gift buyers, filtered by market, profile and purchase context. Buyers answer in English and German, with translations shown.
Agree on access before inviting anyone.
Who sees what, and what participants are told, is agreed first.
- Product contextYour team
- Study materialsParticipants
- ConversationsYour team
- FindingsYour team
- Participants are toldHow answers are used
What we agree,
with whom.
Written terms, in plain language.
- Who sees context, conversations and findings is named first.
- Participants see only the study materials they need.
- Findings and conversations are shared with the people you name.
- Retention and deletion are agreed in writing.
- You see what the study is for and how answers are used.
- Conversations are short and written. You can stop at any time.
- Answers are used for that study, by the brand that ran it.
- Invited to a study? Get in touch.
See tellberry on your product.
Bring a product and one decision.
- Walk through a study on a product like yours
- Shape the first question together
- Agree on audience, access and privacy up front
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